We have taken your feedback and event history very seriously and have adjusted all matters that need it, we hope that one day you will give us another chance and see that we have rectified all these issues. Throughout this proces there were many compliments you have paid us and I understand yoru frustrations of the event, we have addressed them all and now implement a very structured path for all events. I personally handled this after speaking with you, I know they have been delivered and we do have a receipt of delivery to your door. We do go through great lengths to let our guests know we have a party atmosphere and as you said you have read it is true, we do service a late night party 8. The double charge was not an actual charge, but it was a pre-authorization that drops off after a 72 hour period as is with all depostit, I apologize for any inconvenience but this is a common practice and company policy 7. Unfortunately theArtisan and the event manager parted ways and in the turnover it seems some lack of communciation hinders the process but the event was still a success according to your previous feedback, we have now hired a fantastic event manager and set more structure to our communication process 6. ![]() More great feedback about the minister and the ceremony itself, so thank you, we have notified him of this compliment as well 5. The deal in place for your wedding was specacular as all of our deals are, we are certainly not annoyed by the deals that we put in place. It is also great to hear how wonderful you thought our food is as well as our service, thank you! 3. (85 per ticket plus 7.65 LET tax plus 190.00 VIP Upgrade package plus fees). plus 7.65 Vegas LET tax plus 5.00 facility fee. I am glad to hear you found the decor amazing and please know we have addressed all areas of the hotel and done a complete deep cleaning of every inch and now hold a very high standard of cleanliness 2. Available to residents of Las Vegas, Boulder City, Pahrump, and the surrounding So. Hello, My name is Avi and I am the new GM of the Hotel and felt it necessary to respond to you personally here as I have via the internet and our phone calls previoulsy. The bed are comfy and ya gotta love the black granite tile bathroom. No casino here but it can be a non-party if you want it to be If you don't, simply shut your door and the noise and music fade away into air-conditioned splendor.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |